Last updated July 21, 2015
Content: Information submitted to, embedded within or published to Services that include, but are not limited to: articles, blog posts, text, messages, information, data, photographs, images, illustrations, links, documents, software, audio and video files.
Customer: Any individual or company having subscribed to, registered with or purchased a Service from Company.
Customer Information: All information about a Customer including personal information and non-personal information.
Non-personal Information: All information received from a Customer that after it is anonymized, does not contain personally identifiable information.
Participant: Any individual or company having visited, followed or engaged with any Service, including Solution Providers.
Personal Information: First Name, Last Name, Email address and Phone number.
Request: A set of information submitted to Company via phone, email, text or web that requires a response from Company.
Services: Any online or offline services provided by Company.
Site: Any online web properties of Company.
Third Party Services: Any company providing a product or service to Company.
Confidential Request: A Request where the Participant prefers the information contained in the Request is not disclosed to any Third Party until consent is given by Participant.
Information we collect about you
The information we gather about you as a Participant on our site may consist of personal information, company information and non-personal information. It also includes non-personal information we collect via technology as you interact with our site.
Content: We may collect Content you provide such as comments, reviews, blog posts, documents, videos or other content for purposes of collaborating on the topics covered in the Site. Unless specified otherwise, all Content you submit may be shared with other users or companies with whom we have partnerships.
Confidential Request: If you make a Confidential Request, we will not publicly disclose the associated information until we receive your consent. However, we may provide aggregate figures of total Requests, including Confidential Requests, being performed within Services. Furthermore, we provide Content (i.e.: embeddable videos) on Site that captures viewing activity for the publisher similar to if the Participant visited the publisher’s site (i.e.: YouTube) directly .
Tracking: Customer Information may be collected by devices, cookies, beacons, pixel tags, local storage, analytics software and similar technologies now or at any time in the future. Information collected may include, but is not limited to IP addresses, server logs, location information, social media profiles and similar information.
If you share Content with other sites, that information will then be covered by their Privacy Notice. Please contact us at email@example.com if you have further questions.
How we use information we collect
We use the information we collect to provide Services to you, improve them, perform market research, perform analysis on our visitors and provide valuable Content. We may share information you disclose to us as a Participant while interacting with our Services. Depending on your subscription, we may share your information with a Third Party based upon the information or requests you submit to us. We also share information with our technology providers when using their services, software or technology. We provide them only the information they need to provide us their services. Information may be processed on technology located outside the country where you reside.
Your information sharing choices
You may opt-out of email marketing, blogs postings and other communications with us at anytime by unsubscribing. This opt-out will not affect any Service related email communications or correspondence.
We enable you to control how selected information is used if shared. For instance, you may:
- Modify your user profile and the information that appears on our site.
- Connect or disconnect your profile to selected social media sites.
- Decide what content you want to publish and distribute.
- Choose to make a Standard or Confidential Request (available for select subscriptions).
Information you share
When your subscription requires it, you agree to provide accurate Customer Information and keep it up to date. You understand that all Content published on our Site may be accessible to search engines and indexed on the Internet as a result. You should not share any personally identifiable information within comments.
Information we share
We do not disclose your personal information with other companies or individuals unless one of the following applies:
- We must share information to fulfill our Services.
- We require processing by a Third Party Service to fulfill our Services.
- We are required by law to disclose information.
Accessing and updating your personal information
You may modify your information in our system through the phone of any functionality provided on the Site after verifying your identity. This functionality may be provided by a Third Party Service and is based on your subscription and their compliance with applicable law.
We take reasonable efforts to prevent unauthorized access, maintain accurate information and ensure the appropriate use of information. We have selected Third Party Services that claim to take reasonable efforts to prevent unauthorized access, maintain accurate information and ensure the appropriate use of information. However, no method of information transmission or storage is 100% effective at preventing unauthorized actions.
Our privacy notice applies to all of our Services. This policy does not apply to third parties or the services they provide to either us or you on our behalf. Furthermore, our policy does not apply to the information practices or processes these third parties have in place.
Compliance and cooperation with regulatory authorities
If we are required to do so by law, we may disclose personal information about you. If we believe in good faith that it is necessary for us to disclose personal information to: i) comply with the law or legal process, ii) protect and defend our rights and property as a business, iii) protect against misuse of our Services or iv) protect the personal safety of our Customers.
Visitors under 18 years of age may not use this site. To comply with COPPA, we do not knowingly collect or store information about children under the age of 13.
Changes to this Privacy Notice
This policy may be amended at any time in the future. If this policy changes in a material way, we will notify you via email at least thirty (30) days prior to it taking effect. Registered Customers will be notified via email.